ANZSCO 149211Medium AI exposure

Call or Contact Centre Manager

Australian career pathway, salary, training options, and where you can move next.

Median pay
A$2,206 a week
Education
Associate Degree, Advanced Diploma or Diploma
AU employment
3,700

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate. Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

The data.

Key employment and risk indicators for Call or Contact Centre Manager in Australia.

Call or Contact Centre Manager

ANZSCO 149211 · Customer Operations

Medium AI exposure (53/100)
AU employment
3,700
Typical level
Diploma, advanced diploma or associate degree (ABS skill level 2)

Common questions

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Built from Australian government occupation data.
Last updated: 1 June 2026