Outside core focus. This role is outside our core focus on customer service, admin, claims, NDIS coordination, and health admin. The information here is preserved for reference. Browse at-risk roles or career pathways for roles we specialise in.
Analyses NPS, journey maps and voice-of-customer data. AI often handles the survey parsing. People usually handle the insight and the action.
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate. Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
Key employment and risk indicators for Customer Experience Analyst in Australia.
ANZSCO 225113 · Marketing Specialist · Other
Analyses NPS, journey maps and voice-of-customer data. AI often handles the survey parsing. People usually handle the insight and the action.
A resume and cover letter for every real job ad you bring in, under a fair use policy. Interview practice out loud, and up to three coach reviews. A$299, one-off. Not sure yet? Start with the free three-minute Career Change Check.
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