Career change in Brisbane, QLD.

Brisbane hosts the headquarters of major insurers and super funds. These organisations often recruit from customer service backgrounds for claims, member services, and complaint resolution roles.

Queensland's public hospital and health services employ a large admin workforce across metro Brisbane. Roles in patient coordination, health records, and intake administration could suit workers transitioning from receptionist or admin roles.

Brisbane's universities and TAFE campuses employ student services, enrolment, and faculty administration staff. These roles may value the communication and multitasking skills developed in call centre and reception work.

South-east Queensland has a growing NDIS participant base. Support coordination, plan management, and intake roles could suit people with strong interpersonal and administrative skills.