Career change in Sunshine Coast, QLD.

Public health, including a university teaching hospital, is a major employing sector on the Sunshine Coast. Patient administration, intake coordination, and health records roles could suit workers transitioning from reception or admin backgrounds.

The region's university and TAFE campuses employ student services, enrolment administration, and faculty support staff. These roles may value the communication and multitasking skills developed in customer service work.

Insurance is one of the larger private employing sectors on the Sunshine Coast, with a national insurer headquartered in the region. Claims processing, customer retention, and complaints handling roles could suit people with call centre experience.

The Sunshine Coast's growing and ageing population supports demand for NDIS coordinators, aged care administrators, and community services intake workers. These roles often value the interpersonal skills that call centre workers bring.