Could you become a Betting Clerk?
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What this job is
A Betting Clerk accepts and records bets placed by customers at a betting agency, racecourse, or online platform in Australia. They operate point-of-sale systems, verify bet details, calculate odds and potential payouts, and process both cash and electronic payments. The role requires knowledge of racing codes (thoroughbred, harness, greyhound), wagering products, and compliance with state and territory gambling regulations.
What this role asks for
- Active Listeningcore
- Attention to Detailcore
- Basic Arithmetic and Numerical Accuracycore
- Casino game rulescore
- Casino policiescore
- Communicate gambling rulescore
- Communicate with customerscore
- Company policiescore
- Complaint Handlingcore
- Confidentiality and Privacy Compliancecore
- Customer Needs Assessmentcore
- Data Entry and Accuracycore
- Display betting informationcore
- Follow ethical code of conduct of gamblingcore
- Keep task recordscore
- Maintain customer servicecore
- Mathematicscore
- Multitaskingcore
- Place betscore
- Policy and Procedure Adherencecore
- Regulatory and Legislative Awarenesscore
- Time Management and Prioritisationcore
- Verbal Communicationcore
- Verification and Authenticationcore
- Adaptability and Flexibility
- Apply conflict management
- Apply knowledge of human behaviour
- Apply numeracy skills
- Conflict De-escalation
- Digital Literacy
- Handle game complaints
- Invoicing and Billing Administration
- Record Management
- Risk Identification
- Team Collaboration
- Telephone Etiquette