Could you become a Communications Operator?
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Demand steady
What this job is
A communications operator is a radio operator who sends and receives messages by voice, morse code and radio teletype. The job is to pass messages accurately between operators and the people who need them, following set radio procedures and keeping sensitive information secure. Communications operators also monitor and maintain radio equipment and keep a record of every message sent and received. The ABS lists navy, army and air force communications roles as specialist versions of this job, and defence is a major setting for this work.
Pay
A$1,882 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Adapt artistic plan to locationcore
- Adapt to artists' creative demandscore
- Attention to Detailcore
- Confidentiality and Privacy Compliancecore
- Data Entry and Accuracycore
- Dispatch Documentationcore
- Escalation Managementcore
- Inbound Call Handlingcore
- Multitaskingcore
- Outbound Customer Contactcore
- Policy and Procedure Adherencecore
- Problem Solvingcore
- SLA and KPI Adherencecore
- Telephone Etiquettecore
- Verbal Communicationcore
- Workflow Prioritisationcore
- Adaptability and Flexibility
- Conflict De-escalation
- Digital Literacy
- Incident Reporting
- Record Management
- Telephony Scripting and IVR Navigation
- Time Management and Prioritisation
- Written Communication