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Could you become a Community Support Worker?

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What this job is

A Community Support Worker provides practical and emotional assistance to vulnerable individuals and families in community settings, including residential facilities, day centres, and client homes. They support people with disabilities, mental health conditions, aged care needs, or social disadvantage to develop independence, access services, and participate in community activities. The role involves direct personal care, advocacy, and coordination with other service providers to improve client wellbeing and social inclusion.

Pay

A$1,460 a week

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

What this role asks for

  • Active Listeningcore
  • Acute carecore
  • Case Note Documentationcore
  • Confidentiality and Privacy Compliancecore
  • Cultural Awareness and Sensitivitycore
  • Disability Awareness and Inclusioncore
  • Empathy and Emotional Intelligencecore
  • Incident Reportingcore
  • Participant or Client Advocacycore
  • Policy and Procedure Adherencecore
  • Problem Solvingcore
  • Professional Boundaries Maintenancecore
  • Service Navigation and Referralcore
  • Time Management and Prioritisationcore
  • Trauma-Informed Communicationcore
  • Verbal Communicationcore
  • Adapt teaching to target group
  • Adaptability and Flexibility
  • Address public health issues
  • Adult education
  • Advise on mental health
  • Advise on safety measures
  • Community Development
  • Conflict De-escalation
  • Goal Setting and Planning
  • Inclusive Practice
  • Referral Coordination
  • Regulatory and Legislative Awareness
  • Risk Identification
  • Team Collaboration
  • Written Communication

Read the full role profile