Could you become a Debt Collector?
Two minutes. Your result shows straight away, with no sign-up.
Pick from the list as you type.
Demand steady
What this job is
A debt collector pursues repayment of outstanding debts on behalf of creditors, financial institutions, or collection agencies across Australian jurisdictions. The role involves contacting debtors via phone, email, and written correspondence, negotiating payment arrangements, and recording outcomes within strict compliance frameworks including the Privacy Act 1988, the Australian Consumer Law, and industry codes of conduct. Debt collectors work within legal boundaries to recover funds whilst maintaining detailed case management records and escalating matters for legal action where appropriate.
Pay
A$1,519 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Attention to Detailcore
- Calculate debt costscore
- Confidentiality and Privacy Compliancecore
- Conflict De-escalationcore
- CRM System Operationcore
- Data Entry and Accuracycore
- Empathy and Emotional Intelligencecore
- Invoicing and Accounts Receivablecore
- Negotiationcore
- Objection Handlingcore
- Outbound Call Managementcore
- Policy and Procedure Adherencecore
- Regulatory and Legislative Awarenesscore
- Telephone Etiquettecore
- Verbal Communicationcore
- Actuarial science
- Basic Arithmetic and Numerical Accuracy
- Case Note Documentation
- Civil process order
- Claims procedures
- Escalation Management
- Record Management
- Risk Identification
- SLA and KPI Adherence
- Time Management and Prioritisation
- Verification and Authentication
- Written Communication