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Could you become a Financial Institution Manager?

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What this job is

A Financial Institution Manager oversees the operations, profitability, and regulatory compliance of a bank, credit union, insurance provider, or other financial services organisation at branch or regional level. They manage teams of financial advisors, customer service staff, and back-office personnel while ensuring adherence to Australian Prudential Regulation Authority (APRA) standards, Australian Securities and Investments Commission (ASIC) requirements, and anti-money laundering legislation. They balance commercial targets with risk management and customer satisfaction in a highly regulated environment.

Pay

A$2,115 a week

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

What this role asks for

  • Confidentiality and Privacy Compliancecore
  • Escalation Managementcore
  • Goal Setting and Planningcore
  • Negotiationcore
  • Policy and Procedure Adherencecore
  • Problem Solvingcore
  • Process Improvement Identificationcore
  • Regulatory and Legislative Awarenesscore
  • Report Writingcore
  • Reporting and Analyticscore
  • Risk Identificationcore
  • Stakeholder Communicationcore
  • Verbal Communicationcore
  • Written Communicationcore
  • Advise on financial matters
  • Attention to Detail
  • Complaint Handling
  • Invoicing and Accounts Receivable
  • Microsoft Excel Data Management
  • Policy Interpretation
  • Power BI Reporting and Dashboards
  • Quality Assurance Monitoring
  • Research and Analysis
  • Workload Self-Management

Read the full role profile