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Could you become a Flight Attendant?

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What this job is

A Flight Attendant provides safety and passenger service on commercial aircraft during flight operations. They conduct pre-flight and in-flight safety checks, demonstrate emergency procedures, serve food and beverages, and assist passengers with comfort and medical needs in accordance with airline policies and Civil Aviation Safety Authority (CASA) regulations. They work in a confined, pressurised environment and respond to in-flight incidents or emergencies according to strict safety protocols.

Pay

A$1,504 a week

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

What this role asks for

  • Active Listeningcore
  • Adaptability and Flexibilitycore
  • Attention to Detailcore
  • Complaint Handlingcore
  • Conflict De-escalationcore
  • Cultural Awareness and Sensitivitycore
  • Customer Needs Assessmentcore
  • Empathy and Emotional Intelligencecore
  • Incident Reportingcore
  • Multitaskingcore
  • Policy and Procedure Adherencecore
  • Risk Identificationcore
  • Team Collaborationcore
  • Time Management and Prioritisationcore
  • Verbal Communicationcore
  • Conflict Resolution
  • Escalation Management
  • Health Terminology Literacy
  • Inclusive Practice
  • Problem Solving
  • Regulatory and Legislative Awareness
  • Trauma-Informed Communication
  • Workload Self-Management

Read the full role profile