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Could you become a Florist?

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What this job is

A florist designs, creates, and arranges fresh and artificial flowers and foliage into displays, bouquets, and arrangements for customers in a retail florist shop, garden centre, or event venue. They source quality plant materials from wholesale suppliers, prepare flowers for arrangement, and advise customers on seasonal availability, colour schemes, and care requirements. The role combines horticultural knowledge with creative design and customer service in a fast-paced retail or event environment.

What this role asks for

  • Active Listeningcore
  • Adaptability and Flexibilitycore
  • Attention to Detailcore
  • Basic Arithmetic and Numerical Accuracycore
  • Customer Complaint Resolutioncore
  • Customer Needs Assessmentcore
  • Delivery Schedulingcore
  • Inventory Trackingcore
  • Invoicing and Billing Administrationcore
  • Multitaskingcore
  • Supplier Communicationcore
  • Time Management and Prioritisationcore
  • Verbal Communicationcore
  • Cultural Awareness and Sensitivity
  • Customer Order Tracking
  • Digital Literacy
  • Empathy and Emotional Intelligence
  • Stock Counting and Stocktake
  • Upselling and Cross-Selling
  • Workload Self-Management
  • Written Communication

Read the full role profile