Could you become an ICT Operations Manager?
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Demand steady
What this job is
ICT Managers nec oversee information and communication technology operations, teams, and projects within organisations that do not fit into more specific ICT management categories. They direct the planning, implementation, and maintenance of technology systems and infrastructure, manage ICT budgets and vendor relationships, and ensure alignment between technology strategy and business objectives. This role typically operates in enterprise or large-scale settings where multiple technology domains or emerging technologies require coordinated management.
Pay
A$3,310 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Apply change managementcore
- Coordinate technological activitiescore
- Define technology strategycore
- Ensure compliance with legal requirementscore
- Escalation Managementcore
- Goal Setting and Planningcore
- ICT project managementcore
- Implement ICT risk managementcore
- Manage budgetscore
- Manage staffcore
- Monitor technology trendscore
- Outsourcing strategycore
- Perform procurement processescore
- Policy and Procedure Adherencecore
- Problem Solvingcore
- Process Improvement Identificationcore
- Regulatory and Legislative Awarenesscore
- Reporting and Analyticscore
- Risk Identificationcore
- Stakeholder Communicationcore
- Team Collaborationcore
- Verbal Communicationcore
- Workload Self-Managementcore
- Written Communicationcore
- Agile project management
- Business processes
- Conflict Resolution
- Continuous Learning and Upskilling
- Decision support systems
- Digital systems
- Incident Reporting
- Microsoft Teams Collaboration
- Negotiation
- Power BI Reporting and Dashboards
- Process Documentation
- Provide cost benefit analysis reports
- Quality Assurance Monitoring
- Research and Analysis
- SLA and KPI Adherence
- Systems development life-cycle
- Train employees