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What this job is

An ICT Sales Representative identifies and pursues sales opportunities for information and communications technology products and services in the Australian market. They engage with prospective clients to understand their technology needs, demonstrate solutions, prepare quotations, and negotiate contracts to close sales. They maintain client relationships, track sales pipelines, and meet revenue targets whilst staying current with emerging ICT trends and competitor offerings.

Pay

A$2,003 a week

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

What this role asks for

  • Active Listeningcore
  • CRM System Operationcore
  • Customer Needs Assessmentcore
  • Customer Success Planningcore
  • Digital Literacycore
  • Goal Setting and Planningcore
  • Negotiationcore
  • Objection Handlingcore
  • Outbound Customer Contactcore
  • Stakeholder Communicationcore
  • Upselling and Cross-Sellingcore
  • Verbal Communicationcore
  • Written Communicationcore
  • Churn Risk Identification
  • Continuous Learning and Upskilling
  • Email Management
  • Feedback Collection and Actioning
  • HubSpot CRM
  • Multichannel Customer Support
  • Problem Solving
  • Reporting and Analytics
  • SLA and KPI Adherence
  • Time Management and Prioritisation

Read the full role profile