Credit or Loans Officer to Insurance Consultant: what carries over
Ready now
Skills you already use in Credit or Loans Officer work
- Active Listeningcore
- Attention to Detailcore
- Complaint Handlingcore
- Confidentiality and Privacy Compliancecore
- CRM System Operationcore
- Customer Needs Assessmentcore
- Eligibility Assessmentcore
- Policy Interpretationcore
- Regulatory and Legislative Awarenesscore
- Verbal Communicationcore
- Data Entry and Accuracy
- Microsoft Office Suite Proficiency
- Objection Handling
- Risk Identification
- Written Communication
What Insurance Consultant roles ask for that Credit or Loans Officer roles do not
- Claims Processingcore
- Inbound Call Managementcore
- Outbound Customer Contact
- Problem Solving
- Upselling and Cross-Selling
What may close the gap
These government-listed qualifications may help close the gap.
- Certificate IV in General Insurance (FNS41422)
- Certificate IV in Insurance Broking (FNS41720)
- Diploma of Insurance Broking (FNS51220)
- Diploma of Personal Injury and Disability Insurance Management (FNS51920)
Source: Jobs and Skills Australia, Training Occupation Pathways dataset, March 2026, version 1.0
Published median pay (Jobs and Skills Australia)
- Credit or Loans Officer
- A$1,806 a week
- Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
- Insurance Consultant
- A$1,501 a week
- Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
Credit or Loans Officer: Skills list: Changing Careers, built from the ESCO skills classification.
Insurance Consultant: Skills list: Changing Careers, written by Changing Careers and reviewed by a career coach.