Social Security Assessor to Insurance Consultant: what carries over
Close fit
Skills you already use in Social Security Assessor work
- Active Listeningcore
- Attention to Detailcore
- Claims Processingcore
- Confidentiality and Privacy Compliancecore
- Eligibility Assessmentcore
- Policy Interpretationcore
- Regulatory and Legislative Awarenesscore
- Verbal Communicationcore
- Data Entry and Accuracy
- Microsoft Office Suite Proficiency
- Risk Identification
- Written Communication
What Insurance Consultant roles ask for that Social Security Assessor roles do not
- Complaint Handlingcore
- CRM System Operationcore
- Customer Needs Assessmentcore
- Inbound Call Managementcore
- Objection Handling
- Outbound Customer Contact
- Problem Solving
- Upselling and Cross-Selling
What may close the gap
These government-listed qualifications may help close the gap.
- Certificate IV in General Insurance (FNS41422)
- Certificate IV in Insurance Broking (FNS41720)
- Diploma of Insurance Broking (FNS51220)
- Diploma of Personal Injury and Disability Insurance Management (FNS51920)
Source: Jobs and Skills Australia, Training Occupation Pathways dataset, March 2026, version 1.0
Published median pay (Jobs and Skills Australia)
- Social Security Assessor
- A$1,862 a week
- Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
- Insurance Consultant
- A$1,501 a week
- Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
Social Security Assessor: Skills list: Changing Careers, built from the ESCO skills classification.
Insurance Consultant: Skills list: Changing Careers, written by Changing Careers and reviewed by a career coach.