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Could you become a Mail Clerk?

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What this job is

Mail Clerks handle the movement of physical and sometimes digital correspondence inside large organisations, government agencies, and postal operations. The core work involves receiving deliveries, sorting items by department or address, logging parcels, and making sure the right material reaches the right person or team. Some roles also involve franking outgoing mail, managing courier bookings, and keeping records of what has been sent or received. It is a support role that keeps internal communications moving.

What this role asks for

  • Attention to Detailcore
  • Confidentiality and Privacy Compliancecore
  • Data Entry and Accuracycore
  • Dispatch Documentationcore
  • Electronic Document Managementcore
  • Email Managementcore
  • Policy and Procedure Adherencecore
  • Record Managementcore
  • Time Management and Prioritisationcore
  • Workflow Prioritisationcore
  • Written Communicationcore
  • Act reliably
  • Basic Arithmetic and Numerical Accuracy
  • Correspondence Drafting
  • Digital Literacy
  • Multitasking
  • Quality Assurance and Checking
  • Team Collaboration
  • Verbal Communication
  • Workload Self-Management

Read the full role profile