Could you become an NDIS Provider Operations Coordinator?
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What this job is
This role keeps an NDIS registered provider running smoothly. That means overseeing service agreements, making sure supports are delivered on time, and keeping records in line with NDIS Quality and Safeguards Commission requirements. The coordinator acts as a link between support workers, participants, and the organisation's management. They may also handle rostering, incident reporting, and communication with the National Disability Insurance Agency (NDIA) on funding and plan queries.
What this role asks for
- Attention to Detailcore
- Case Note Writingcore
- Confidentiality and Privacy Compliancecore
- Disability Awareness and Inclusioncore
- Empathy and Emotional Intelligencecore
- NDIS Plan Navigationcore
- Regulatory and Legislative Awarenesscore
- Service Agreement Administrationcore
- Stakeholder Communicationcore
- Written Communicationcore
- Data Entry and Verification
- Interpreter and Accessibility Coordination
- Microsoft Excel Data Management
- NDIS myplace Provider Portal
- Participant or Client Advocacy
- PRODA Portal Access and Management
- Referral Coordination
- Time Management and Prioritisation
- Trauma-Informed Communication
- Verbal Communication