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What this job is

An optical dispenser measures clients' eyes, interprets optical prescriptions, and fits and adjusts spectacles and contact lenses in an optical dispensary or optometry practice. They perform eye measurements using specialised equipment, ensure prescribed lenses are correctly made and fitted, and provide instruction on lens care and wear.

Pay

A$2,036 a week

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

What this role asks for

  • Active Listeningcore
  • Appointment Schedulingcore
  • Attention to Detailcore
  • Comply with optical prescriptionscore
  • Customer Needs Assessmentcore
  • Cut lenses for eyeglassescore
  • Data Entry and Accuracycore
  • Dispense corrective lensescore
  • Empathy and Emotional Intelligencecore
  • Handle contact lensescore
  • Health Terminology Literacycore
  • HICAPS and Medicare Claiming Systemscore
  • Invoicing and Billing Administrationcore
  • Maintain records of clients' prescriptionscore
  • Medicare and DVA Billingcore
  • Operate optical measuring equipmentcore
  • Perform frames' repairscore
  • Quality Assurance and Checkingcore
  • Regulatory and Legislative Awarenesscore
  • Use ophthalmic instrumentscore
  • Verbal Communicationcore
  • Verify lenses compliancecore
  • Achieve sales targets
  • Adhere to organisational guidelines
  • Advise customers on optical instruments maintenance
  • Apply a protective layer
  • Basic Arithmetic and Numerical Accuracy
  • Complaint Handling
  • Comply with legislation related to health care
  • Confidentiality and Privacy Compliance
  • Continuous Learning and Upskilling
  • Cultural Awareness and Sensitivity
  • Eye protection regulations
  • Maintain relationship with suppliers
  • Optical glass characteristics
  • Optical instruments
  • Practice Management Software (e.g., Best Practice, MedicalDirector)
  • Prepare optical laboratory activities
  • Record Management
  • Sell optical products
  • Upselling and Cross-Selling

Read the full role profile