Executive Assistant to Receptionist (General): what carries over
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Skills you already use in Executive Assistant work
- Appointment Schedulingcore
- Attention to Detailcore
- Confidentiality and Privacy Compliancecore
- Data Entry and Accuracycore
- Email Managementcore
- Microsoft Office Suite Proficiencycore
- Multitaskingcore
- Record Managementcore
- Telephone Etiquettecore
- Time Management and Prioritisationcore
- Verbal Communicationcore
- Written Communicationcore
- Digital Literacy
- Stakeholder Communication
- Workload Self-Management
What Receptionist (General) roles ask for that Executive Assistant roles do not
- Active Listeningcore
- Customer Needs Assessmentcore
- Inbound Call Handlingcore
- Complaint Handling
- Cultural Awareness and Sensitivity
- Empathy and Emotional Intelligence
- Policy and Procedure Adherence
What may close the gap
These government-listed qualifications may help close the gap.
- Certificate III in Business (BSB30120)
Source: Jobs and Skills Australia, Training Occupation Pathways dataset, March 2026, version 1.0
Published median pay (Jobs and Skills Australia)
- Executive Assistant
- A$1,832 a week
- Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
- Receptionist (General)
- A$1,229 a week
- Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
Receptionist (General): Demand steady
Executive Assistant: Skills list: Changing Careers, written by Changing Careers and reviewed by a career coach.
Receptionist (General): Skills list: Changing Careers, written by Changing Careers and reviewed by a career coach.