Could you become a Retail Loss Prevention Officer?
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What this job is
A Retail Loss Prevention Officer works in retail environments to minimise theft, fraud, and operational losses through surveillance, investigation, and risk assessment. They monitor store premises using CCTV systems, conduct investigations into suspected incidents, and implement security protocols to protect merchandise and assets. They work closely with store management, security staff, and external law enforcement to enforce loss prevention policies and maintain a secure retail environment.
Pay
A$1,818 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Attention to Detailcore
- Case Note Documentationcore
- Check tickets at venue entrycore
- Conflict De-escalationcore
- Conflict Resolutioncore
- Empathy and Emotional Intelligencecore
- Incident Reportingcore
- Policy and Procedure Adherencecore
- Regulatory and Legislative Awarenesscore
- Report Writingcore
- Risk Identificationcore
- Verbal Communicationcore
- Verification and Authenticationcore
- Check official documents
- Confidentiality and Privacy Compliance
- Cultural Awareness and Sensitivity
- Digital Literacy
- Multitasking
- Record Management
- Stakeholder Communication
- Team Collaboration
- Time Management and Prioritisation
- Written Communication