Could you become a Retail Manager?
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Demand steady
What this job is
A Retail Manager is responsible for the overall performance of a retail store or department. That covers rostering staff, managing stock, setting sales targets, handling customer complaints, and making sure the store meets its financial goals. The role sits between the shop floor and senior leadership, so communication skills matter as much as operational know-how. Retail Managers may work in anything from a small independent shop to a large chain store, and the scope of the role changes accordingly.
Pay
A$1,620 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Award Interpretationcore
- Complaint Handlingcore
- Conflict Resolutioncore
- Customer Needs Assessmentcore
- Goal Setting and Planningcore
- Inventory Trackingcore
- Policy and Procedure Adherencecore
- Problem Solvingcore
- Reporting and Analyticscore
- Rostering and Scheduling Supportcore
- Stock Counting and Stocktakecore
- Team Collaborationcore
- Time Management and Prioritisationcore
- Upselling and Cross-Sellingcore
- Verbal Communicationcore
- Basic Arithmetic and Numerical Accuracy
- Feedback Collection and Actioning
- Invoicing and Billing Administration
- Microsoft Office Suite Proficiency
- Negotiation
- Process Improvement Identification
- Risk Identification
- Stock Reconciliation
- Supplier Communication
- Written Communication