Could you become a Retirement Village Manager?
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What this job is
A retirement village manager runs a retirement village, where older people usually live in their own unit or villa and share the village's facilities. The job covers managing residents' agreements and notices under state or territory retirement village laws, welcoming new residents, and making sure the village meets hygiene and safety rules. A retirement village manager also hires and trains staff, sets budgets, works with the residents' committee, and may run village transport, social clubs, dining and recreation facilities. Retirement villages are not the same as residential aged care homes, which run under separate aged care laws and are covered by a separate ABS occupation.
Pay
A$1,923 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Adaptability and Flexibilitycore
- Attention to Detailcore
- Complaint Handlingcore
- Conflict Resolutioncore
- Cultural Awareness and Sensitivitycore
- Customer Needs Assessmentcore
- Empathy and Emotional Intelligencecore
- Feedback Collection and Actioningcore
- Incident Reportingcore
- Multitaskingcore
- Problem Solvingcore
- Record Managementcore
- Regulatory and Legislative Awarenesscore
- Risk Identificationcore
- Rostering and Scheduling Supportcore
- Supplier Communicationcore
- Time Management and Prioritisationcore
- Verbal Communicationcore
- Written Communicationcore
- Basic Arithmetic and Numerical Accuracy
- Digital Literacy