Could you become a Sales Assistants and Salespersons?
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What this job is
Sales assistants and salespersons in unclassified retail and wholesale settings sell merchandise or services to customers across counter, floor, or online channels. They process transactions, manage stock visibility, and respond to customer enquiries in environments not covered by more specific sales roles. This role requires knowledge of product features, pricing, and payment systems to facilitate sales and maintain customer satisfaction.
Pay
A$1,318 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Adaptability and Flexibilitycore
- Basic Arithmetic and Numerical Accuracycore
- Complaint Handlingcore
- Customer Complaint Resolutioncore
- Customer Needs Assessmentcore
- Empathy and Emotional Intelligencecore
- Multitaskingcore
- Objection Handlingcore
- Time Management and Prioritisationcore
- Upselling and Cross-Sellingcore
- Verbal Communicationcore
- Achieve sales targets
- Cultural Awareness and Sensitivity
- Data Entry and Accuracy
- Digital Literacy
- Feedback Collection and Actioning
- Inventory Tracking
- Negotiation
- Policy and Procedure Adherence
- Returns Processing
- Stock Counting and Stocktake
- Team Collaboration