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Could you become a Sales Representative (Business Services)?

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What this job is

A sales representative in the business services sector identifies and pursues sales opportunities with corporate and small business clients, presenting service solutions such as consulting, outsourcing, IT support, or professional services. They build and maintain client relationships, negotiate contracts, and work to achieve sales targets and revenue quotas. The role typically involves a mix of field visits, telephone contact, video conferencing, and office-based administration across the Australian market.

Pay

A$1,692 a week

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

What this role asks for

  • Active Listeningcore
  • Carry out sales analysiscore
  • Characteristics of productscore
  • Characteristics of servicescore
  • CRM System Operationcore
  • Customer Needs Assessmentcore
  • Customer Success Planningcore
  • Goal Setting and Planningcore
  • Negotiationcore
  • Objection Handlingcore
  • Outbound Customer Contactcore
  • Stakeholder Communicationcore
  • Time Management and Prioritisationcore
  • Upselling and Cross-Sellingcore
  • Verbal Communicationcore
  • Written Communicationcore
  • Achieve sales targets
  • Adaptability and Flexibility
  • Advertising techniques
  • Advise on heating systems energy efficiency
  • Churn Risk Identification
  • Email Management
  • Invoicing and Billing Administration
  • Microsoft Office Suite Proficiency
  • Onboarding New Clients
  • Problem Solving
  • Reporting and Analytics
  • SLA and KPI Adherence
  • Telephone Etiquette

Read the full role profile