Receptionist (General) to Secretary (General): what carries over
Ready now
Skills you already use in Receptionist (General) work
- Appointment Schedulingcore
- Attention to Detailcore
- Confidentiality and Privacy Compliancecore
- Email Managementcore
- Microsoft Office Suite Proficiencycore
- Multitaskingcore
- Record Managementcore
- Stakeholder Communicationcore
- Time Management and Prioritisationcore
- Verbal Communicationcore
- Workload Self-Managementcore
- Written Communicationcore
- Data Entry and Accuracy
What Secretary (General) roles ask for that Receptionist (General) roles do not
- Electronic Document Managementcore
- Professional Boundaries Maintenancecore
- Report Writingcore
- Adaptability and Flexibility
- Docusign Electronic Signature Platform
- Invoicing and Billing Administration
- Microsoft Excel Data Management
- Microsoft Teams Collaboration
- Process Documentation
- Zoom Video Conferencing
What may close the gap
These government-listed qualifications may help close the gap.
- Certificate III in Business (BSB30120)
- Certificate III in Health Administration (HLT37315)
Source: Jobs and Skills Australia, Training Occupation Pathways dataset, March 2026, version 1.0
Published median pay (Jobs and Skills Australia)
- Receptionist (General)
- A$1,229 a week
- Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
- Secretary (General)
- A$1,626 a week
- Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
Secretary (General): Demand steady
Receptionist (General): Skills list: Changing Careers, written by Changing Careers and reviewed by a career coach.
Secretary (General): Skills list: Changing Careers, written by Changing Careers and reviewed by a career coach.