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Could you become a Travel Consultant?

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Demand steady

What this job is

A travel consultant designs and sells tailored holiday packages, business travel itineraries, and leisure trips to clients in a retail or online travel agency setting. They research destinations, accommodation, transport options, and activities to meet client needs, budgets, and preferences, and complete all bookings and documentation required for departure. The role involves direct client consultation, destination knowledge, and management of travel logistics including visas, travel insurance, and regulatory requirements.

Pay

A$1,330 a week

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

What this role asks for

  • Active Listeningcore
  • Appointment Schedulingcore
  • Attention to Detailcore
  • CRM System Operationcore
  • Cultural Awareness and Sensitivitycore
  • Customer Complaint Resolutioncore
  • Customer Needs Assessmentcore
  • Invoicing and Billing Administrationcore
  • Negotiationcore
  • Objection Handlingcore
  • Problem Solvingcore
  • Upselling and Cross-Sellingcore
  • Verbal Communicationcore
  • Written Communicationcore
  • Adaptability and Flexibility
  • Data Entry and Accuracy
  • Digital Literacy
  • Email Management
  • Empathy and Emotional Intelligence
  • Inbound Call Handling
  • Outbound Customer Contact
  • Research and Analysis
  • Telephone Etiquette
  • Time Management and Prioritisation

Read the full role profile