Could you become a Ward Clerk?
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Demand steady
What this job is
Ward Clerks work at the administrative heart of a hospital ward or clinical unit. The core of the role is keeping information flowing accurately between patients, nursing staff, doctors, and other departments. That means processing admissions paperwork, updating patient records, booking tests and procedures, answering phones, and making sure the right files are in the right place at the right time. Ward Clerks are often the first point of contact for patients arriving on a ward, so clear communication and a calm manner matter as much as accuracy.
Pay
A$1,229 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Appointment Schedulingcore
- Attention to Detailcore
- Confidentiality and Privacy Compliancecore
- Data Entry and Accuracycore
- Empathy and Emotional Intelligencecore
- Health Record Administrationcore
- Health Terminology Literacycore
- Multitaskingcore
- Policy and Procedure Adherencecore
- Practice Management Software (e.g., Best Practice, MedicalDirector)core
- Telephone Etiquettecore
- Verbal Communicationcore
- Cultural Awareness and Sensitivity
- Electronic Document Management
- Incident Reporting
- Medicare and DVA Billing
- Record Management
- Referral Coordination
- Team Collaboration
- Time Management and Prioritisation
- Written Communication