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Loss Adjuster to Workers Compensation Claims Officer: what carries over

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Skills you already use in Loss Adjuster work

  • Active Listeningcore
  • Attention to Detailcore
  • Case Note Documentationcore
  • Claims Processingcore
  • Confidentiality and Privacy Compliancecore
  • Conflict Resolutioncore
  • Policy and Procedure Adherencecore
  • Problem Solvingcore
  • Regulatory and Legislative Awarenesscore
  • Risk Identificationcore
  • Stakeholder Communicationcore
  • Time Management and Prioritisationcore
  • Verification and Authenticationcore
  • Written Communicationcore
  • Microsoft Office Suite Proficiency
  • Quality Assurance and Checking
  • Record Management

What Workers Compensation Claims Officer roles ask for that Loss Adjuster roles do not

  • Data Entry and Accuracycore
  • Eligibility Assessmentcore
  • Medical terminologycore

What may close the gap

About 8 in 10 people in this group of jobs held a certificate or higher (ABS Census 2021).

These government-listed qualifications may help close the gap.

  • Certificate IV in Vehicle Loss Assessing (AUR40520)
  • Diploma of Loss Adjusting (FNS51420)

Source: Jobs and Skills Australia, Training Occupation Pathways dataset, March 2026, version 1.0

Published median pay (Jobs and Skills Australia)

Loss Adjuster
A$1,995 a week
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
Workers Compensation Claims Officer
A$1,995 a week
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

Workers Compensation Claims Officer: Demand falling

Check your own fit

Loss Adjuster: Skills list: Changing Careers, built from the ESCO skills classification.

Workers Compensation Claims Officer: Skills list: Changing Careers, built from the ESCO skills classification.