Records or Information Manager
A Records or Information Manager designs, implements, and oversees systems for organising, storing, and retrieving records and information within public and private sector organisations. They ensure compliance with Australian privacy legislation, state and federal records retention standards, and organisational information governance policies.
What this job is
A Records or Information Manager designs, implements, and oversees systems for organising, storing, and retrieving records and information within public and private sector organisations. They ensure compliance with Australian privacy legislation, state and federal records retention standards, and organisational information governance policies. They work across physical and digital environments to improve information access, manage disposal schedules, and support organisational decision-making through effective information architecture.
Are employers advertising this role?
Rising, up 32.3% over 5 years
Counted across a group of similar roles. These are three-month rolling averages of online job advertisements, not filled positions.
Source: Jobs and Skills Australia, Internet Vacancy Index.
Day-to-day
Design and implement records management systems aligned with Australian Standard AS ISO 15489-1 and organisational requirements. Develop and maintain records retention and disposal schedules in compliance with state and federal legislation, including Public Records Act requirements. Audit current records systems to identify gaps, redundancies, and compliance risks. Classify and index records using controlled vocabularies and metadata standards for searchability and retrieval. Manage transition of paper-based records to digital formats, including scanning, OCR processing, and quality assurance. Configure and administer electronic records management (ERM) systems such as SharePoint, OpenText, or Objective. Ensure compliance with Privacy Act 1988 (Cth) requirements for personal information handling and storage. Develop and deliver staff training on records management procedures, access protocols, and information security practices.
Who does this now
About 2,000 people worked in this occupation across Australia at the 2021 Census.
What this role asks for
Bachelor degree or higher (ABS skill level 1)
Can employers fill these jobs
Employers hiring for this occupation were generally able to find suitable applicants in 2025. This measures how hard employers found it to fill jobs. It is not a count of jobs, and it does not say whether the occupation is growing.
Requirements
The standard entry pathway requires a bachelor degree or higher (ABS Skill Level 1). Specific qualification requirements vary by employer and state. Some employers may accept equivalent experience. Check yourcareer.gov.au for available courses and dewr.gov.au/skills-reform/free-tafe for subsidised training options.
The honest hard part
The work is heavily compliance-driven, meaning you're often enforcing rules rather than creating new things. If you're moving from a creative or strategic role, the repetitive nature of classification, indexing, and disposal schedules can feel like career regression. Certification in records management (like RIMPA membership) helps but isn't always essential, so your qualification pathway is less clear than other professions.
Where the jobs are
Government agencies and large public sector employers in each state capital dominate. Some major private employers (banks, insurers, law firms) hire them in metro areas. Regional opportunities are sparse. Remote work is possible for some tasks but most roles require on-site presence for audits and system management.
Pay
Published for ANZSCO unit group 2242, the wider group this job sits in, not for this job on its own.
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
Skills
- Attention to Detailcore
- Confidentiality and Privacy Compliancecore
- Electronic Document Managementcore
- Microsoft SharePoint Administrationcore
- Objective ECM (Electronic Content Management)core
- Policy and Procedure Adherencecore
- Process Documentationcore
- Quality Assurance and Checkingcore
- Record Managementcore
- Regulatory and Legislative Awarenesscore
- Report Writingcore
- Stakeholder Communicationcore
- Written Communicationcore
- Continuous Learning and Upskilling
- Data Entry and Accuracy
- Digital Literacy
- Microsoft Office Suite Proficiency
- Policy Interpretation
- Process Improvement Identification
- Reporting and Analytics
- Research and Analysis
- Risk Identification
- Workflow Prioritisation
Which of these do you have?
Tick the ones you haveCommon questions
Sources
- ABS OSCA 2024, occupation definition and task statements
- ABS Survey of Employee Earnings and Hours, May 2025, customised report.
- ABS, 2021 Census of Population and Housing based on usual place of residence (Custom Report). OSCA Experimental Estimates.
Role data is drawn from official Australian Government sources, and each figure names where it comes from. Where a role is not in the ABS classification, the page shows no government figures for it. Data may not reflect every local variation.
What Records or Information Manager workers move into, from ten years of tax records.
Last updated: 30 October 2026
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