What Bank of Queensland told shareholders about AI and its workforce.
ASX: BOQ. Status: Read. Period: year ended 31 August 2026.
Bank of Queensland reported 9% fewer full-time equivalent staff than a year earlier. It also reported that AI is one way to make the business more efficient, or an aim. It did not connect them in these documents.
What it said
- Mentions AI
Yes
Rewire the bank for the future: building on our technology investments to drive operational leverage, deploy Artificial Intelligence (AI) and ensure we have the capability and capacity to grow into the future
FY26 Annual Report, PDF page 7 - Ties AI to efficiency
As one lever, or an aim
In February 2026, the Group launched an AI Academy to support employee upskilling and build practical AI capability to improve efficiency, consistency and decision making.
FY26 Annual Report, PDF page 18 - Number for AI doing customer or operations work
None found in the documents listed
None found in the documents listed.
- Number of people trained in or using AI
~75%
~75% of employees actively using AI tools, >100 AI agents built in-house
FY26 Results Presentation, PDF page 16 - Workforce reduction in the same period
9%
These changes resulted in an FTE decrease of 9% on FY25.
FY26 Annual Report, PDF page 91 - Connects AI to the workforce reduction
Did not connect them
None found in the documents listed.
Documents read
FY26 Annual Report. Annual report, lodged 15 October 2026, 244 pages.
AI terms found: 26. Not counted (job titles and team names): 5. Counted: 21.
FY26 Results Presentation. Results presentation, lodged 15 October 2026, 65 pages.
AI terms found: 5. Not counted (job titles and team names): 0. Counted: 5.
Coded on 25 October 2026.
Corrections, citation and licence
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Cite as
Changing Careers, AI in the annual report: what the ASX 200 told shareholders about AI and their workforce, 5 November 2026, https://changingcareers.com.au/ai-in-the-annual-report. CC BY 4.0.
Our coding (every column of both CSVs except the quote) is free to reuse under CC BY 4.0. Quotes are the companies' own words, reproduced with their source for reporting and review, and are not ours to licence. CC BY 4.0
Coding by Changing Careers from each company's own annual report, results documents and AGM addresses, as lodged with the ASX. Quotes are the companies' words.
Last updated 5 November 2026.