AI in the annual report

What Computershare told shareholders about AI and its workforce.

ASX: CPU. Status: Read. Period: year ended 30 June 2026.

Mentions AI: Yes. Ties AI to efficiency: As one lever, or an aim. Number for AI doing customer or operations work: None found in the documents listed. Number of people trained in or using AI: None found in the documents listed. Workforce reduction in the same period: None found in the documents listed. Connects AI to the workforce reduction: Did not connect them.

What it said

Mentions AI

Yes

The Board has placed particular emphasis on investment in technology (including AI) for product capability, operational efficiency and cyber defense to strengthen our long-term competitiveness, future margin expansion and resilience.
Annual Report - FY26, PDF page 7
Ties AI to efficiency

As one lever, or an aim

The Board has placed particular emphasis on investment in technology (including AI) for product capability, operational efficiency and cyber defense to strengthen our long-term competitiveness, future margin expansion and resilience.
Annual Report - FY26, PDF page 7
We continue to prudently invest in AI initiatives across back-office operations, security and fraud detection as well as the front office to expand margins, improve processes and drive new revenues.
CPU FY26 Results Presentation, PDF page 6
Number for AI doing customer or operations work

None found in the documents listed

None found in the documents listed.

Number of people trained in or using AI

None found in the documents listed

None found in the documents listed.

Workforce reduction in the same period

None found in the documents listed

None found in the documents listed.

Connects AI to the workforce reduction

Did not connect them

None found in the documents listed.

Documents read

  • Annual Report - FY26. Annual report, lodged 1 September 2026, 144 pages.

    AI terms found: 5. Not counted (job titles and team names): 0. Counted: 5.

  • CPU FY26 Results Presentation. Results presentation, lodged 11 August 2026, 52 pages.

    AI terms found: 6. Not counted (job titles and team names): 0. Counted: 6.

Coded on 25 October 2026.

Corrections, citation and licence

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Cite as

Changing Careers, AI in the annual report: what the ASX 200 told shareholders about AI and their workforce, 5 November 2026, https://changingcareers.com.au/ai-in-the-annual-report. CC BY 4.0.

Our coding (every column of both CSVs except the quote) is free to reuse under CC BY 4.0. Quotes are the companies' own words, reproduced with their source for reporting and review, and are not ours to licence. CC BY 4.0

Coding by Changing Careers from each company's own annual report, results documents and AGM addresses, as lodged with the ASX. Quotes are the companies' words.

Last updated 5 November 2026.