AI in the annual report

What Medibank Private told shareholders about AI and its workforce.

ASX: MPL. Status: Read. Period: year ended 30 June 2026.

Mentions AI: Yes. Ties AI to efficiency: Plainly. Number for AI doing customer or operations work: None found in the documents listed. Number of people trained in or using AI: None found in the documents listed. Workforce reduction in the same period: None found in the documents listed. Connects AI to the workforce reduction: Did not connect them.

What it said

Mentions AI

Yes

We’re committed to supporting ethical decision making to improve resilience and the impact of supply chains; strengthening governance practices for strong and resilient business; continuing to monitor and respond to the ongoing risk of cybercrime; and embedding responsible and ethical use of Artificial Intelligence (AI) that supports exploration of its capabilities to enable our people to improve the customer experience.
Annual Report 2026, PDF page 12
Ties AI to efficiency

Plainly

AI is already improving workforce efficiency, patient navigation and care delivery.
Annual Report 2026, PDF page 12
Number for AI doing customer or operations work

None found in the documents listed

None found in the documents listed.

Number of people trained in or using AI

None found in the documents listed

None found in the documents listed.

Workforce reduction in the same period

None found in the documents listed

None found in the documents listed.

Connects AI to the workforce reduction

Did not connect them

None found in the documents listed.

Documents read

  • Annual Report 2026. Annual report, lodged 16 September 2026, 82 pages.

    AI terms found: 27. Not counted (job titles and team names): 0. Counted: 27.

  • FY26 Results - Investor Presentation. Results presentation, lodged 20 August 2026, 37 pages.

    AI terms found: 10. Not counted (job titles and team names): 0. Counted: 10.

Coded on 25 October 2026.

Corrections, citation and licence

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Cite as

Changing Careers, AI in the annual report: what the ASX 200 told shareholders about AI and their workforce, 5 November 2026, https://changingcareers.com.au/ai-in-the-annual-report. CC BY 4.0.

Our coding (every column of both CSVs except the quote) is free to reuse under CC BY 4.0. Quotes are the companies' own words, reproduced with their source for reporting and review, and are not ours to licence. CC BY 4.0

Coding by Changing Careers from each company's own annual report, results documents and AGM addresses, as lodged with the ASX. Quotes are the companies' words.

Last updated 5 November 2026.