AI in the annual report

What National Australia Bank told shareholders about AI and its workforce.

ASX: NAB. Status: Read. Period: year ended 30 September 2026.

National Australia Bank reported a cut of up to 2,500 roles roles. It also reported that AI is making the business more efficient. It did not connect them in these documents.

What it said

Mentions AI

Yes

Pages 25 to 42 The Group's Sustainability Disclosures provide information on key sustainability matters, including supporting customers, nature and biodiversity, responsible artificial intelligence, security and resilience, colleague capability and wellbeing, and respect for human rights.
2026 Full Year Results - Appendix 4E, PDF page 4
Ties AI to efficiency

Plainly

Cybersecurity: NAB is using AI to make the adoption of new cloud services safer and faster, reducing assessment time by more than 90% while helping identify and address cyber security issues earlier.
2026 Full Year Results - Appendix 4E, PDF page 18
Number for AI doing customer or operations work

None found in the documents listed

None found in the documents listed.

Number of people trained in or using AI

None found in the documents listed

None found in the documents listed.

Workforce reduction in the same period

up to 2,500 roles

On 20 October 2026, the Group announced changes to simplify its operating model, including an expected reduction of up to 2,500 roles during the year ending 30 September 2027. The Group expects to recognise a restructuring charge of approximately $300 million before tax in the 2027 financial year, primarily relating to redundancy, redeployment and organisational redesign costs.
2026 Full Year Results - Appendix 4E, PDF page 174
Connects AI to the workforce reduction

Did not connect them

None found in the documents listed.

Documents read

Coded on 5 November 2026.

Corrections, citation and licence

If a company shows us, with its own published document, that we have quoted or coded it wrongly, we fix it within two business days and note the change on its page. Send a correction.

Cite as

Changing Careers, AI in the annual report: what the ASX 200 told shareholders about AI and their workforce, 5 November 2026, https://changingcareers.com.au/ai-in-the-annual-report. CC BY 4.0.

Our coding (every column of both CSVs except the quote) is free to reuse under CC BY 4.0. Quotes are the companies' own words, reproduced with their source for reporting and review, and are not ours to licence. CC BY 4.0

Coding by Changing Careers from each company's own annual report, results documents and AGM addresses, as lodged with the ASX. Quotes are the companies' words.

Last updated 5 November 2026.