What Netwealth Group told shareholders about AI and its workforce.
ASX: NWL. Status: Read. Period: year ended 30 June 2026.
Mentions AI: Yes. Ties AI to efficiency: As one lever, or an aim. Number for AI doing customer or operations work: 50%. Number of people trained in or using AI: None found in the documents listed. Workforce reduction in the same period: None found in the documents listed. Connects AI to the workforce reduction: Did not connect them.
What it said
- Mentions AI
Yes
During FY26 we rolled out AI productivity tools across all our teams, with strong adoption, and launched NOVA, a client-facing generative artificial intelligence (AI) assistant that gives advisers instant access to product and process information and intelligently routes more complex queries to the right team.
2026 Full Year Annual Report and Appendix 4E, PDF page 9 - Ties AI to efficiency
As one lever, or an aim
Alongside this, AI was increasingly adopted across product, technology, operations and customer support teams, supported by AI training initiatives and new AI-enabled development tools aimed at improving efficiency and accelerating innovation.
2026 Full Year Annual Report and Appendix 4E, PDF page 17 Ongoing investment in technology, workflow automation, managed account capabilities, data and analytics, client engagement tools and AI are intended to help advisers operate more efficiently, service more clients and deliver increasingly personalised experiences.
2026 Full Year Annual Report and Appendix 4E, PDF page 19 - Number for AI doing customer or operations work
50%
AI -assisted development and code generation • Intelligent reporting and portfolio insights • Workflow automation • NOVA * now supporting approx. 50% of external “how to” queries from advisers and their clients
2026 Full Year Results Presentation, PDF page 20 - Number of people trained in or using AI
None found in the documents listed
None found in the documents listed.
- Workforce reduction in the same period
None found in the documents listed
None found in the documents listed.
- Connects AI to the workforce reduction
Did not connect them
None found in the documents listed.
Documents read
2026 Full Year Annual Report and Appendix 4E. Annual report, lodged 26 August 2026, 132 pages.
AI terms found: 18. Not counted (job titles and team names): 0. Counted: 18.
2026 Full Year Results Presentation. Results presentation, lodged 26 August 2026, 42 pages.
AI terms found: 10. Not counted (job titles and team names): 0. Counted: 10.
Coded on 25 October 2026.
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Changing Careers, AI in the annual report: what the ASX 200 told shareholders about AI and their workforce, 5 November 2026, https://changingcareers.com.au/ai-in-the-annual-report. CC BY 4.0.
Our coding (every column of both CSVs except the quote) is free to reuse under CC BY 4.0. Quotes are the companies' own words, reproduced with their source for reporting and review, and are not ours to licence. CC BY 4.0
Coding by Changing Careers from each company's own annual report, results documents and AGM addresses, as lodged with the ASX. Quotes are the companies' words.
Last updated 5 November 2026.