What Origin Energy told shareholders about AI and its workforce.
ASX: ORG. Status: Read. Period: year ended 30 June 2026.
Mentions AI: Yes. Ties AI to efficiency: None found in the documents listed. Number for AI doing customer or operations work: 2.5 million. Number of people trained in or using AI: None found in the documents listed. Workforce reduction in the same period: None found in the documents listed. Connects AI to the workforce reduction: Did not connect them.
What it said
- Mentions AI
Yes
expanded our use of artificial intelligence to deliver better outcomes for our customers, such as improved response times;
Full Year Results - Financial Year Ended 30 June 2026, PDF page 23 - Ties AI to efficiency
None found in the documents listed
None found in the documents listed.
- Number for AI doing customer or operations work
2.5 million
The AI voice agent now serves more than 2.5 million customers, up from 25,000 at 30 June 2025.
Full Year Results - Financial Year Ended 30 June 2026, PDF page 41 - Number of people trained in or using AI
None found in the documents listed
None found in the documents listed.
- Workforce reduction in the same period
None found in the documents listed
None found in the documents listed.
- Connects AI to the workforce reduction
Did not connect them
None found in the documents listed.
Documents read
Full Year Results - Financial Year Ended 30 June 2026. Annual report, lodged 13 August 2026, 222 pages.
AI terms found: 17. Not counted (job titles and team names): 0. Counted: 17.
Origin Energy Annual General Meeting 2026. AGM address, lodged 14 October 2026, 22 pages.
AI terms found: 3. Not counted (job titles and team names): 0. Counted: 3.
Presentation to Analysts and Financial Markets. Results presentation, lodged 13 August 2026, 58 pages.
AI terms found: 2. Not counted (job titles and team names): 0. Counted: 2.
Coded on 25 October 2026.
Corrections, citation and licence
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Cite as
Changing Careers, AI in the annual report: what the ASX 200 told shareholders about AI and their workforce, 5 November 2026, https://changingcareers.com.au/ai-in-the-annual-report. CC BY 4.0.
Our coding (every column of both CSVs except the quote) is free to reuse under CC BY 4.0. Quotes are the companies' own words, reproduced with their source for reporting and review, and are not ours to licence. CC BY 4.0
Coding by Changing Careers from each company's own annual report, results documents and AGM addresses, as lodged with the ASX. Quotes are the companies' words.
Last updated 5 November 2026.