What Qantas Airways told shareholders about AI and its workforce.
ASX: QAN. Status: Read. Period: year ended 30 June 2026.
Mentions AI: Yes. Ties AI to efficiency: None found in the documents listed. Number for AI doing customer or operations work: None found in the documents listed. Number of people trained in or using AI: 2,000+. Workforce reduction in the same period: ($33) million. Connects AI to the workforce reduction: Did not connect them.
What it said
- Mentions AI
Yes
Rachel has accountability for the Group’s Technology, AI strategy, data and analytics, and enterprise technology driven transformation programs.
Qantas Group Appendix 4E and Annual Report 2026, PDF page 20 - Ties AI to efficiency
None found in the documents listed
None found in the documents listed.
- Number for AI doing customer or operations work
None found in the documents listed
None found in the documents listed.
- Number of people trained in or using AI
2,000+
AI Upskilling: Trained 2,000+ new Claude users across Group and delivered Copilot cohort training for an additional 200.
Qantas Group FY26 Results Investor Presentations, PDF page 59 - Workforce reduction in the same period
($33) million
($33) million for redundancies arising from organisational restructure changes during the 2025/26 financial year.
Qantas Group Appendix 4E and Annual Report 2026, PDF page 85 - Connects AI to the workforce reduction
Did not connect them
None found in the documents listed.
Documents read
Qantas Group Appendix 4E and Annual Report 2026. Annual report, lodged 27 August 2026, 150 pages.
AI terms found: 10. Not counted (job titles and team names): 2. Counted: 8.
Investor Presentation Qantas International Investor Update. Results presentation, lodged 27 August 2026, 14 pages.
AI terms found: 0. Not counted (job titles and team names): 0. Counted: 0.
Qantas Group FY26 Results Investor Presentations. Results presentation, lodged 27 August 2026, 68 pages.
AI terms found: 9. Not counted (job titles and team names): 0. Counted: 9.
Coded on 25 October 2026.
Corrections, citation and licence
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Cite as
Changing Careers, AI in the annual report: what the ASX 200 told shareholders about AI and their workforce, 5 November 2026, https://changingcareers.com.au/ai-in-the-annual-report. CC BY 4.0.
Our coding (every column of both CSVs except the quote) is free to reuse under CC BY 4.0. Quotes are the companies' own words, reproduced with their source for reporting and review, and are not ours to licence. CC BY 4.0
Coding by Changing Careers from each company's own annual report, results documents and AGM addresses, as lodged with the ASX. Quotes are the companies' words.
Last updated 5 November 2026.