What Suncorp Group told shareholders about AI and its workforce.
ASX: SUN. Status: Read. Period: year ended 30 June 2026.
Mentions AI: Yes. Ties AI to efficiency: As one lever, or an aim. Number for AI doing customer or operations work: None found in the documents listed. Number of people trained in or using AI: 2,325. Workforce reduction in the same period: None found in the documents listed. Connects AI to the workforce reduction: Did not connect them.
What it said
- Mentions AI
Yes
AI learning experiences undertaken collectively by our people3
FY26 Annual Report, PDF page 5 - Ties AI to efficiency
As one lever, or an aim
Suncorp continues to invest in AI to improve speed and efficiency throughout the claim lifecycle.
FY26 Annual Report, PDF page 28 Our strategy is to invest in technology and AI to enhance customer experience and improve business efficiency.
FY26 Annual Report, PDF page 23 - Number for AI doing customer or operations work
None found in the documents listed
None found in the documents listed.
- Number of people trained in or using AI
2,325
2,325 participants in AI+U, the enterprise-wide AI change program to empower our people
FY26 Annual Report, PDF page 20 - Workforce reduction in the same period
None found in the documents listed
None found in the documents listed.
- Connects AI to the workforce reduction
Did not connect them
None found in the documents listed.
Documents read
FY26 Annual Report. Annual report, lodged 12 August 2026, 180 pages.
AI terms found: 68. Not counted (job titles and team names): 1. Counted: 67.
Suncorp 2026 AGM Chairman and CEO Addresses. AGM address, lodged 24 September 2026, 8 pages.
AI terms found: 2. Not counted (job titles and team names): 0. Counted: 2.
FY26 Results Presentation and Speaking Notes. Results presentation, lodged 12 August 2026, 27 pages.
AI terms found: 12. Not counted (job titles and team names): 0. Counted: 12.
FY26 Results Presentation. Results presentation, lodged 12 August 2026, 27 pages.
AI terms found: 16. Not counted (job titles and team names): 0. Counted: 16.
Coded on 25 October 2026.
Corrections, citation and licence
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Cite as
Changing Careers, AI in the annual report: what the ASX 200 told shareholders about AI and their workforce, 5 November 2026, https://changingcareers.com.au/ai-in-the-annual-report. CC BY 4.0.
Our coding (every column of both CSVs except the quote) is free to reuse under CC BY 4.0. Quotes are the companies' own words, reproduced with their source for reporting and review, and are not ours to licence. CC BY 4.0
Coding by Changing Careers from each company's own annual report, results documents and AGM addresses, as lodged with the ASX. Quotes are the companies' words.
Last updated 5 November 2026.