What Superloop told shareholders about AI and its workforce.
ASX: SLC. Status: Read. Period: year ended 30 June 2026.
Mentions AI: Yes. Ties AI to efficiency: None found in the documents listed. Number for AI doing customer or operations work: 34%. Number of people trained in or using AI: None found in the documents listed. Workforce reduction in the same period: None found in the documents listed. Connects AI to the workforce reduction: Did not connect them.
What it said
- Mentions AI
Yes
Digital and AI We continued to invest in digital and AI capability across the business, not by layering technology onto old processes but by redesigning them.
SLC - 2026 Annual Report, PDF page 7 - Ties AI to efficiency
None found in the documents listed
None found in the documents listed.
- Number for AI doing customer or operations work
34%
and AI, Teddy is helping customers get Superloop’s diagnostic tool, Teddy can run support faster, improving the customer For personal use only experience and reducing demand on 8 diagnostics, check speeds, manage account and billing queries, place equipment orders, process plan changes, schedule callbacks and connect our people. customers to the right support when they need it. When customers need help with their connection, In FY26, Teddy handled 34% of customer support
SLC - 2026 Annual Report, PDF page 8 - Number of people trained in or using AI
None found in the documents listed
None found in the documents listed.
- Workforce reduction in the same period
None found in the documents listed
None found in the documents listed.
- Connects AI to the workforce reduction
Did not connect them
None found in the documents listed.
Documents read
SLC - 2026 Annual Report. Annual report, lodged 20 October 2026, 156 pages.
AI terms found: 21. Not counted (job titles and team names): 0. Counted: 21.
Coded on 25 October 2026.
Corrections, citation and licence
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Cite as
Changing Careers, AI in the annual report: what the ASX 200 told shareholders about AI and their workforce, 5 November 2026, https://changingcareers.com.au/ai-in-the-annual-report. CC BY 4.0.
Our coding (every column of both CSVs except the quote) is free to reuse under CC BY 4.0. Quotes are the companies' own words, reproduced with their source for reporting and review, and are not ours to licence. CC BY 4.0
Coding by Changing Careers from each company's own annual report, results documents and AGM addresses, as lodged with the ASX. Quotes are the companies' words.
Last updated 5 November 2026.