Your employer has offered outplacement with your redundancy. What it is, what a useful package includes, and the questions to ask before you start.
13 October 2026 · 6 min readCompare medical administration courses in Australia. The certificates and diplomas Jobs and Skills Australia lists for health admin roles, what job ads ask for, and how to study while you work.
9 October 2026 · 9 min readWhat training do you actually need to work as a medical receptionist in Australia? The qualifications Jobs and Skills Australia lists, how study fits around a job, and what comes next.
9 October 2026 · 9 min readThinking about becoming an NDIS support coordinator in Australia? Which qualification the government data names, which checks you need, and how to get started while still employed.
9 October 2026 · 9 min readA career change cover letter has to explain the move before the reader starts to doubt it. Here is a four-paragraph structure, the phrases that work against you, and a full before and after letter from customer service to NDIS support coordination.
8 October 2026 · 7 min readHow to write a career change resume in Australia: pick one role to aim for, open with a summary that names the move, turn duties into proof and translate your old job's jargon. With a full before and after example from contact centre to claims.
8 October 2026 · 9 min readHow to explain a career change in a job interview: a three-part answer covering what you bring, why this work and what you have done about it, plus before and after answers to the hard follow-up questions and a STAR answer built from your old job.
8 October 2026 · 7 min readBehaviour support practitioners write the plans that guide how people with disability are supported. What the job is, what the NDIS Commission and the ABS say it takes, what the 2025 shortage list shows, and the nearer NDIS roles to look at first.
7 October 2026 · 5 min readClinical coders turn hospital records into the codes that drive health funding and statistics. What the job involves, the qualification Jobs and Skills Australia lists, what the 2025 shortage list says, and the hard parts.
7 October 2026 · 5 min readA skills audit is a list of what you can do, with proof, checked against a job you want. Here is a five-step way to do one on your own work, plus a worked example from a call centre role.
7 October 2026 · 6 min readLocal area coordinators help people with disability find services and apply to the NDIS. What the role involves, how it differs from support coordination, the qualification Jobs and Skills Australia lists, and the hard parts.
7 October 2026 · 5 min readReal examples of transferable skills from call centre, customer service and admin work, written the way an employer can check them, and the roles where each one counts. Mapped to 10 core skills almost every job uses.
7 October 2026 · 5 min read