Could you become a Bank Officer?
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Demand falling
What this job is
Bank tellers process deposits, withdrawals, and transfers for customers at a branch counter. They handle cash accurately, check identification, and follow strict security and compliance procedures. Beyond basic transactions, tellers often answer account questions, direct customers to other services, and flag unusual activity. The work is detail-focused and requires a calm, professional manner even during busy periods.
Pay
A$1,610 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Attention to Detailcore
- Complaint Handlingcore
- Confidentiality and Privacy Compliancecore
- Customer Needs Assessmentcore
- Data Entry and Accuracycore
- Policy and Procedure Adherencecore
- Regulatory and Legislative Awarenesscore
- Verbal Communicationcore
- Verification and Authenticationcore
- Digital Literacy
- Empathy and Emotional Intelligence
- Multitasking
- Risk Identification
- Team Collaboration
- Telephone Etiquette
- Time Management and Prioritisation
- Upselling and Cross-Selling
- Written Communication