Could you become a Cafe or Restaurant Supervisor?
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Demand steady
What this job is
A cafe or restaurant supervisor oversees the day-to-day operations of a food service establishment, managing staff performance, customer service standards, and compliance with food safety regulations. They coordinate between front-of-house and kitchen staff, handle customer complaints, manage stock and inventory, and ensure the venue operates profitably within budget constraints. Working in cafes, restaurants, or catering venues, they report to management and are responsible for maintaining service quality, staff training, and adherence to Australian health and safety standards.
Pay
A$1,346 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Adaptability and Flexibilitycore
- Advise guests on menus for special eventscore
- Award Interpretationcore
- Check dining room cleanlinesscore
- Complaint Handlingcore
- Conflict Resolutioncore
- Customer Needs Assessmentcore
- Inventory Trackingcore
- Invoicing and Billing Administrationcore
- Multitaskingcore
- Onboarding Supportcore
- Problem Solvingcore
- Quality Assurance and Checkingcore
- Rostering and Scheduling Supportcore
- Team Collaborationcore
- Time Management and Prioritisationcore
- Verbal Communicationcore
- Active Listening
- Basic Arithmetic and Numerical Accuracy
- Cultural Awareness and Sensitivity
- Feedback Collection and Actioning
- Incident Reporting
- Policy and Procedure Adherence
- Process Improvement Identification
- Stock Counting and Stocktake
- Supplier Communication
- Workload Self-Management