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Could you become a Community Pharmacy Sales Assistant?

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What this job is

A Community Pharmacy Sales Assistant works in a retail community pharmacy setting, assisting customers to locate and purchase over-the-counter medications, health supplements, and pharmacy-related products. Under the supervision of a registered pharmacist, they process sales transactions, manage stock, and provide basic health product information to customers while adhering to therapeutic goods and pharmacy legislation.

Pay

A$1,112 a week

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

What this role asks for

  • Active Listeningcore
  • Attention to Detailcore
  • Carry out active sellingcore
  • Carry out order intakecore
  • Characteristics of productscore
  • Characteristics of servicescore
  • Communicate with customerscore
  • Complaint Handlingcore
  • Confidentiality and Privacy Compliancecore
  • Customer Needs Assessmentcore
  • Data Entry and Accuracycore
  • Demonstrate products' featurescore
  • Empathy and Emotional Intelligencecore
  • Ensure compliance with legal requirementscore
  • Examine merchandisecore
  • Guarantee customer satisfactioncore
  • Health Terminology Literacycore
  • HICAPS and Medicare Claiming Systemscore
  • Identify customer's needscore
  • Inventory Trackingcore
  • Multitaskingcore
  • Organise storage facilitiescore
  • Policy and Procedure Adherencecore
  • Process paymentscore
  • Regulatory and Legislative Awarenesscore
  • Upselling and Cross-Sellingcore
  • Verbal Communicationcore
  • Adaptability and Flexibility
  • Apply numeracy skills
  • Basic Arithmetic and Numerical Accuracy
  • Continuous Learning and Upskilling
  • Cultural Awareness and Sensitivity
  • Have computer literacy
  • Provide customer follow-up services
  • Service Navigation and Referral
  • Stock Counting and Stocktake
  • Team Collaboration
  • Teamwork principles
  • Telephone Etiquette
  • Use different communication channels

Read the full role profile