Could you become a Doorperson or Porter?
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What this job is
A doorperson or porter provides security and hospitality services at building entrances, manages guest access and luggage, and maintains the premises' immediate appearance and safety. Working in hotels, apartment buildings, corporate offices, or entertainment venues, they greet visitors, control entry and exit, monitor for security threats, and assist guests with their belongings and directions. They are often the first point of contact and last impression for visitors, and must maintain professional comportment and local knowledge of the building and surrounding area.
Pay
A$1,574 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Adaptability and Flexibilitycore
- Complaint Handlingcore
- Conflict De-escalationcore
- Cultural Awareness and Sensitivitycore
- Customer Needs Assessmentcore
- Empathy and Emotional Intelligencecore
- Greet guestscore
- Handle guest luggagecore
- Multitaskingcore
- Policy and Procedure Adherencecore
- Problem Solvingcore
- Provide door securitycore
- Time Management and Prioritisationcore
- Verbal Communicationcore
- Assist clients with special needs
- Attention to Detail
- Basic Arithmetic and Numerical Accuracy
- Handle customer complaints
- Handle delivered packages
- Incident Reporting
- Inclusive Practice
- Maintain customer service
- Professional Boundaries Maintenance
- Provide tourism related information
- Risk Identification
- Run errands on behalf of customers
- Team Collaboration
- Workload Self-Management