Could you become a Family Support Worker?
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What this job is
A Family Support Worker provides practical and emotional support to families experiencing vulnerability, disadvantage, or crisis in their homes and community settings across Australia. They work with families referred through child protection agencies, community health services, or NDIS to build parenting capacity, address safety concerns, and connect families to local services. The role involves regular home visits, care planning, crisis intervention, and advocacy to help families achieve stability and meet the developmental needs of children.
Pay
A$1,844 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Accept own accountabilitycore
- Active Listeningcore
- Case Note Documentationcore
- Confidentiality and Privacy Compliancecore
- Conflict De-escalationcore
- Cultural Awareness and Sensitivitycore
- Empathy and Emotional Intelligencecore
- Goal Setting and Planningcore
- Incident Reportingcore
- Participant or Client Advocacycore
- Professional Boundaries Maintenancecore
- Referral Coordinationcore
- Risk Identificationcore
- Service Navigation and Referralcore
- Trauma-Informed Communicationcore
- Verbal Communicationcore
- Adaptability and Flexibility
- Adhere to organisational guidelines
- Community Development
- Group Facilitation
- Inclusive Practice
- Policy and Procedure Adherence
- Record Management
- Regulatory and Legislative Awareness
- Team Collaboration
- Time Management and Prioritisation
- Written Communication