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Could you become a Hospitality, Tourism and Venue Managers?

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Demand steady

What this job is

Manages the day-to-day operations of hospitality, tourism, or event venues not elsewhere classified, overseeing staff, budgets, customer service standards, and regulatory compliance. Works in settings such as caravan parks, holiday parks, tourist attractions, gaming venues, or specialised hospitality facilities to ensure efficient service delivery and financial viability. Reports to senior management and is responsible for maintaining venue standards, managing guest or customer experiences, and meeting operational targets.

Pay

A$1,923 a week

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

What this role asks for

  • Complaint Handlingcore
  • Conflict Resolutioncore
  • Cultural Awareness and Sensitivitycore
  • Customer Needs Assessmentcore
  • Invoicing and Accounts Receivablecore
  • Problem Solvingcore
  • Regulatory and Legislative Awarenesscore
  • Risk Identificationcore
  • Rostering and Scheduling Supportcore
  • Stakeholder Communicationcore
  • Team Collaborationcore
  • Time Management and Prioritisationcore
  • Verbal Communicationcore
  • Adaptability and Flexibility
  • Feedback Collection and Actioning
  • Goal Setting and Planning
  • Incident Reporting
  • Multitasking
  • Negotiation
  • Process Improvement Identification
  • Supplier Communication
  • Written Communication

Read the full role profile