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What this job is
Hospitality workers not elsewhere classified perform specialised or ancillary roles within accommodation, food service, and beverage operations in hotels, pubs, clubs, restaurants, and hospitality venues across Australia. They support the delivery of guest services and operational functions that do not fall within the scope of bar attendants, cafe workers, or kitchen staff. These roles require knowledge of hospitality service standards, customer care protocols, and operational procedures specific to the venue type.
Pay
A$1,574 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Adaptability and Flexibilitycore
- Attention to Detailcore
- Check tickets at venue entrycore
- Clean amusement park facilitiescore
- Complaint Handlingcore
- Cultural Awareness and Sensitivitycore
- Customer Needs Assessmentcore
- Empathy and Emotional Intelligencecore
- Multitaskingcore
- Policy and Procedure Adherencecore
- Team Collaborationcore
- Time Management and Prioritisationcore
- Verbal Communicationcore
- Basic Arithmetic and Numerical Accuracy
- Conflict De-escalation
- Continuous Learning and Upskilling
- Feedback Collection and Actioning
- Incident Reporting
- Rostering and Scheduling Support
- Telephone Etiquette
- Workload Self-Management