Could you become an ICT and Telecommunications Technicians?
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Demand steady
What this job is
Installs, configures, maintains, and troubleshoots information and communications technology systems and telecommunications infrastructure that do not fit into more specialised technician roles. Works in data centres, telecommunications exchanges, enterprise networks, and customer premises to ensure system availability and performance. Diagnoses faults, replaces components, applies patches and updates, and documents system changes according to industry standards and organisational procedures.
Pay
A$1,687 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Attention to Detailcore
- Digital Literacycore
- Escalation Managementcore
- Incident Reportingcore
- Problem Solvingcore
- Process Documentationcore
- Quality Assurance and Checkingcore
- ServiceNow IT Service Managementcore
- SLA and KPI Adherencecore
- Time Management and Prioritisationcore
- Verbal Communicationcore
- Written Communicationcore
- Continuous Learning and Upskilling
- Microsoft Office Suite Proficiency
- Policy and Procedure Adherence
- Process Improvement Identification
- Record Management
- Risk Identification
- Stakeholder Communication
- Team Collaboration
- Workflow Prioritisation