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What this job is

An ICT Hardware Technician installs, maintains, and repairs computer hardware, peripherals, and network equipment in Australian organisations. They diagnose faults using diagnostic software and test equipment, replace faulty components, and ensure systems meet workplace safety and performance standards. They work on desktop computers, servers, printers, networking hardware, and mobile devices across office, industrial, and educational settings.

Pay

A$1,687 a week

This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.

Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.

What this role asks for

  • Attention to Detailcore
  • Continuous Learning and Upskillingcore
  • Customer Needs Assessmentcore
  • Digital Literacycore
  • Incident Reportingcore
  • Policy and Procedure Adherencecore
  • Problem Solvingcore
  • Process Documentationcore
  • Quality Assurance and Checkingcore
  • Record Managementcore
  • ServiceNow IT Service Managementcore
  • Time Management and Prioritisationcore
  • Verbal Communicationcore
  • Written Communicationcore
  • Active Listening
  • Adaptability and Flexibility
  • ERP and Inventory Systems
  • Escalation Management
  • Knowledge Base Utilisation
  • Microsoft Office Suite Proficiency
  • Risk Identification
  • Team Collaboration
  • Workflow Prioritisation

Read the full role profile