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Could you become an Import/Export Coordinator?

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What this job is

Import/Export Coordinators sit at the intersection of logistics, compliance, and communication. The core work involves preparing and checking shipping documents, coordinating with freight forwarders and customs brokers, and making sure goods move through borders without delays or penalties. You deal with invoices, packing lists, certificates of origin, and import or export declarations. The role also involves tracking shipments, resolving discrepancies, and keeping clients or internal teams informed about cargo status. Some coordinators focus on imports, others on exports, and many handle both.

What this role asks for

  • Attention to Detailcore
  • Basic Arithmetic and Numerical Accuracycore
  • Customer Order Trackingcore
  • Data Entry and Accuracycore
  • Dispatch Documentationcore
  • ERP and Inventory Systemscore
  • Freight Coordinationcore
  • Inventory Trackingcore
  • Policy and Procedure Adherencecore
  • Purchase Order Processingcore
  • Record Managementcore
  • Supplier Communicationcore
  • Time Management and Prioritisationcore
  • Written Communicationcore
  • Invoice Matching and Reconciliation
  • Microsoft Excel Data Management
  • Team Collaboration
  • Verbal Communication

Read the full role profile