Could you become a Liaison Officer?
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What this job is
A Liaison Officer acts as a communication conduit between an organisation and external stakeholders, government bodies, or community groups in the Australian context. They facilitate information exchange, coordinate collaborative activities, and ensure alignment between parties on policies, programmes, or service delivery. The role typically operates in government agencies, health services, emergency management, or community organisations where cross-sector coordination is essential.
Pay
A$2,189 a week
This is the median for full-time employees who are not managers and are paid at the adult rate, before tax and salary sacrifice. It is a guide to what the work pays, not a wage rate.
Source: ABS Survey of Employee Earnings and Hours, May 2025, customised report.
What this role asks for
- Active Listeningcore
- Conflict Resolutioncore
- Correspondence Draftingcore
- Cultural Awareness and Sensitivitycore
- Empathy and Emotional Intelligencecore
- Negotiationcore
- Policy and Procedure Adherencecore
- Problem Solvingcore
- Record Managementcore
- Report Writingcore
- Stakeholder Communicationcore
- Time Management and Prioritisationcore
- Verbal Communicationcore
- Written Communicationcore
- Adaptability and Flexibility
- Case Note Documentation
- Confidentiality and Privacy Compliance
- Email Management
- Escalation Management
- Microsoft Office Suite Proficiency
- Referral Coordination
- Regulatory and Legislative Awareness
- Research and Analysis
- Team Collaboration